Terms of Service and Privacy Policy - Intercomp Malta

Terms of Service and Privacy Policy

1. Disclaimer

  1. The materials on Intercomp’s website are provided on an ‘as is’ basis. Intercomp makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Intercomp does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
  3. While we make every effort to ensure that the products shown on our website are currently available in stock and at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

2. Limitations

In no event shall Intercomp or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Intercomp’s website, even if Intercomp or an Intercomp authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

3. Accuracy of materials

The materials appearing on Intercomp’s website could include technical, typographical, or photographic errors. Intercomp does not warrant that any of the materials on its website are accurate, complete or current. Intercomp may make changes to the materials contained on its website at any time without notice. However, Intercomp does not make any commitment to update the materials.

4. Links

Intercomp has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Intercomp of the site. Use of any such linked website is at the user’s own risk.

5. Modifications

Intercomp may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

6. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malta and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

These terms and conditions are governed by and construed in accordance with the laws of Malta and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

7. Cancellations / Returns Policy

You can return or exchange items purchased online within 14 calendar days of the purchase. In case of cancellation of the purchase you will be offered a full refund of the goods purchased.

Cancellations may be submitted by e-mail to sales@intercomp.com.mt quoting name, address and order reference number.

In cases where goods have already been delivered you may return them intact to any of our stores together with the original invoice. We may charge transport costs when the goods to be returned need to be collected by us from you.

In all cases where return of goods may be accepted (whether purchased on-line or in-store) the items need to be returned within 14 days of the actual purchase or delivery (whichever is latest) in the same condition with original packing intact.

Your right of cancellation and return, however, does not apply to certain categories of goods including but not limited to:

The supply of sealed goods which are not suitable for return due to health protection or hygiene reasons such as earphones and which were unsealed after delivery.
The supply of digital content which is not supplied on a tangible medium if the operation of such digital content has begun with the consumer’s prior express consent and the same consumer’s acknowledgement that such operation nullifies the right of withdrawal.

8. Privacy Policy

Section 1 – What do we do with your information?

Your privacy is important to us.

It is Intercomp’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We will only retain personal information for as long as necessary for the fulfillment of those purposes.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about us, new products and other updates.

You can stop receiving marketing messages from us at any time. You can do this:

By clicking on the ‘unsubscribe’ link in any email

By contacting us on: info@intercomp.com.mt

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Stopping marketing messages will not stop service communications (such as order updates or notifications).

Section 2 – Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with us) for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by sending us an email on info@intercomp.com.mt. By doing so, all information we hold about your unto our website will be deleted.

If you would like to review the data we have collected you can request access by sending us an email to info@intercomp.com.mt.

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 – Third-party Services

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts who, who help us run our business
  • Credit reference agencies, law enforcement, and fraud prevention agencies, so we can help tackle fraud
  • Companies approved by you, such as social media sites (if you choose to link your accounts to us)
  • We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
  • The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5

A. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

B. Cookies
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.

Section 6 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state, county, province, region or country of residence, or that you are the age of majority in your state, county, province, region or country of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 7 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our organisation is acquired or merged with another company, your information may be transferred to the new owners.

Section 8 – Your Rights

You have a lot of rights relating to your personal information:

The right to be informed about how your personal information is being used (such as defined in this notice)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator in Malta

Questions and Contact Information

If you want to exercise your rights, have a complaint, just have questions, if you would like to access, correct, amend or delete any personal information we have about you or if you simply want more information please contact our Privacy Compliance Officer at dpo@intercomp.com.mt.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Intercomp may change this privacy policy from time to time at Intercomp’s sole discretion.

Legal

Vat No: 1461-2835

Co Reg No: C 20612