Free Delivery on orders over €30 to Malta & Gozo

Click & Collect from one of our outlets.

10% Off All Brother Printers

Order Online & Earn Lava Reward Points

Purchase the iPhone 17 Pro Max and get a FREE LG TV or Polaroid Camera

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FAQs

Need Help?

If you have any questions don't hasitate to contact us.

Delivery & Product Information

  • Do you offer free delivery?

    Orders over €30 are free delivery, while a €5 delivery fee applies to orders below €30.

  • Can I change or cancel my order after placing it?

    Orders can be changed or canceled within 1 hour of placement. Contact our customer service team as soon as possible.

  • Are all products on your website in stock?

    We aim to keep our online inventory up to date, but availability may vary. If unsure, please contact us to confirm stock before ordering.

  • Do you sell refurbished or open-box items?

    Yes, we occasionally offer certified refurbished or open-box products at discounted prices. Availability is limited and we always advice before purchasing that this is not a brand new product.

Orders

  • How long will it take to receive my order?

    Delivery times vary based on location and product availability however due to high demand, delivery may take up to 5 working days.

  • Do you ship internationally?

    No for the time being we do not ship internationally. We only provide delivery for local addresses.

  • How do I track my order?

    To track your order kindly contact our team via our contact us page so they can check on your order and guide you.

  • Can I get a gift receipt for my online order?

    Unfortunately, gift receipts are not available for online orders. However, you may request a gift receipt when purchasing from one of our outlets.

  • What happens if a product is out of stock after placing an online order?

    Due to our multiple outlets and online store, a product may occasionally become unavailable. In such cases, a full refund will be issued.

Payments & Financing

  • Is my payment information secure?

    Yes, we use industry-standard encryption and secure payment processing to protect your personal and financial information and we do not see or store any private information.

  • Do you offer monthly payment plans?

    Yes we have two monthly payment plans - Easy Payment Schemeand Pay In 4.

  • What are the requirments for the Easy Payment Scheme?

    To view our Easy Payment Scheme requirments please visit our Easy Payment Scheme page.

  • What are the requirments for the Pay In 4 Scheme?

    To view our Pay In 4 Scheme requirments please visit our Pay In 4 page.

Offers & Promotions

  • Can I use Lava Rewards?

    Yes you can add your Lava Rewards at the checkout however you cannot reedem with Lava Rewards.

  • Can I combine discounts?

    Usually a discount promo cannot be combined with any other offers and cannot be exchange for cash.

  • Do you offer student or seasonal discounts?

    Yes we do however check out our website and social media account to stay updated since these are not all year round.

  • Do you offer student or seasonal discounts?

    Yes we do however check out our website and social media account to stay updated since these are not all year round.

Service Centre

  • What is your warranty policy?

    All products come with a manufacturer’s warranty. Extended warranty options may be available for certain items, details are provided on individual product pages.

  • Do you offer repair services?

    Yes, we provide both in-warranty and out-of-warranty repair services, including diagnostics, part replacement, and technical support.

  • Can I exchange a product purchased from Intercomp?

    Exchanges may be possible under certain conditions. Kindly visit….. or contact our customer support team for assistance.

  • Do I need an appointment for repairs or diagnostics?

     Appointments are not required, but we recommend contacting us in advance for faster service, especially for complex repairs.

  • How can I contact customer support?

    You can reach us by phone, email, or through our Contact Us page for more details.