Warranty Terms

Any brand laptop comes with a manufacturer’s warranty covering hardware defects and malfunctions for various periods. Warranty period will be listed in the official proof of purchase. Standard warranties include repair or replacement of faulty parts but exclude accidental damage and software issues. Batteries and chargers are covered for 1 year. Some brands also offer extended warranties.

Visit our Extended Warranty page for more information.

Printers

Warranty Coverage

Intercomp warrants that all printers supplied shall be free from defects in materials and workmanship under normal use and operating conditions for a period of two (2) years from the date of purchase.

This warranty covers manufacturing defects that affect the normal operation and performance of the Products.

Consumables and Cartridges

Consumable items, including ink cartridges, toners and tapes, are excluded from this warranty unless otherwise stated.

Exclusions: Physical damage, misuse, heat exposure, dampness, act of God, and normal wear and tear.

For all LG television warranties, kindly contact the LG authorised service centre at RV Electronics on 21314765

Exclusions: Physical damage, misuse, heat exposure, dampness, act of God, and normal wear and tear

For all Samsung television warranties, kindly contact the Samsung authorised service centre at Maxi Quartz Ltd on 21806661

Exclusions: Physical damage, misuse, heat exposure, dampness, act of God, and normal wear and tear

For all Philips television warranties, kindly contact the Philips authorised service centre at Doneo Ltd on 21225381 or 21230741

Exclusions: Physical damage, misuse, heat exposure, dampness, act of God, and normal wear and tear

For all Metz television warranties, kindly contact Intercomp Service Centre on 21227710

Residential Warranty: 5 Years on Parts and Labour

Commercial Warranty: 3 Years  Parts and Labour (comprehensive warranty subject to the Maintenance Agreement)
Exclusions: Remote control, act of God, wear and tear, and misuse

For all Gree AC warranties, kindly contact the authorised Gree service centre at BT Commercial on 2395 6000

Artel Acs

Warranty applies from the date of commissioning, not exceeding 6months from purchase date.
Warranty on the whole unit is based on normal conditions only and is void if maintenance is not performed causing malfunction of unit.
Warranty for any items purchased as SUPPLY only & Preparation works ready, does not cover any faults (parts, material and labour) caused by the installation.
External/Internal Drain Pumps are NOT covered by warranty.
After a period of two (2) years from the date of purchase, all refrigerant pipes, connections, any leakage of refrigerant (Freon) gas, the refrigerant gas itself, and installation materials are not covered under this guarantee.
Warranty for undersized AC units selected by clients does not apply for any calls related to Cool / Heat performance. (Compressor motor & ODU PCB are only covered for 2yrs)

TV and Air Conditioner Warranties are handled directly by our authorized service centres.
No need to visit our store or submit a request online. Our service centres will guide the next steps, arrange service, and keep you updated throughout. Contact the relevant service centre depending on the Brand.

Further Assistance
For further information, kindly call our service centre on 21227710 during office hours